Document index
504 documents. Seven modules. Every one of them, in every subscription.
Published openly. If a competitor counts archived material to inflate their headline, we’d rather you saw exactly what you’re paying for — and what it covers.
Open any module below to read what each document is, what it does, and the CQC regulation or England legislation it is written against. Subscribers see the same index inside the portal, searchable, with version numbers, last-reviewed dates, and a personalised Word or PDF copy on download.
Core compliance
228 documents
Every policy a CQC-registered home needs on day one
127 policies, 55 forms, 19 wall posters, 14 procedures, 9 job descriptions and 3 registration documents. Mapped to the CQC fundamental standards, written against specific regulation numbers.
127 policies · 55 forms · 19 wall posters · 14 procedures · 9 job descriptions · 3 registration documents · 1 training pack
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Audit & inspection ready
46 documents
The evidence pack inspectors grade against
19 audit checklists, 17 annotated worked examples of passing care plans, capacity assessments and investigations, 5 investigation templates and 5 inspection-readiness packs. Includes the Mock CQC Deep-Dive and the 15 Steps Challenge audit.
19 audit tools · 17 annotated worked examples · 5 investigation templates · 5 inspection-readiness training packs
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HR & recruitment
41 documents
Safer recruitment, end-to-end, built for Schedule 3
Role-tailored adverts and interview banks, induction checklists (Day 1 / Week 1 / Month 1), probation reviews at 1, 3 and 6 months, a full pre-employment-checks tracker, and the ACAS-compliant disciplinary and grievance suite.
21 attraction and selection documents · 11 pre-employment and induction records · 9 disciplinary and grievance templates
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Training & development
22 documents
All 15 Care Certificate standards plus supervisor development
One workbook per Care Certificate standard, written for the way care homes actually deliver induction — observed practice, signed competencies, manager sign-off. Plus induction, supervision, reflective practice and appraisal packs.
15 Care Certificate standard workbooks · 7 induction, supervision and development packs
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Clinical care pathways
79 documents
Condition-specific care plans plus emergency pathways
63 person-centred care plan and risk assessment templates and 16 clinical pathways. Diabetes, dementia, Parkinson’s, MS, stroke recovery, end-of-life. Plus pathways for sepsis, anaphylaxis, hypoglycaemia and NEWS-flagged deterioration. Mapped to NICE guidance.
63 care plan and risk assessment templates · 16 emergency clinical pathways
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Operations & workflow
32 documents
The operational guardrails that turn a home into a managed business
Business continuity and on-call planning, daily and weekly operating routines, the Regulation 6 nominated individual visit, the full meeting suite, scenario-specific crisis-communications templates, and an external-certifications tracker.
10 daily and weekly routines · 9 operational and registration plans · 8 meeting and governance records · 5 crisis-communications templates
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Resident & family experience
56 documents
Every conversation with a family, the kind they remember for the right reasons
32 letter and website templates covering admission, fee change, complaints, bereavement and transfer. 7 family-facing handbooks. 11 activity and catering templates, including IDDSI modified-texture and allergen matrices. Plus the survey suite.
32 letter and web-copy templates · 11 activities and catering templates · 7 family handbooks · 5 surveys · 1 policy
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