Training & Development
22 documents
15 Care Certificate standard workbooks · 7 induction, supervision and development packs
The Care Certificate is the agreed minimum standard for new health and social care workers in England. Regulation 18 requires staff to receive the training and support necessary to carry out their duties, and Regulation 19 requires evidence of the qualifications and competence they hold. This module provides one workbook per Care Certificate standard — all fifteen — written for the way a care home actually delivers induction: read, discuss, observe in practice, sign off.
The remaining packs cover what happens after induction. A structured staff induction programme that sequences the fifteen standards against the first twelve weeks. Individual, group and clinical supervision templates. Reflective practice. Annual appraisal and personal development planning. Together they produce the training and supervision record an inspector asks for by name — and they replace the recurring per-head cost of buying somebody else’s slides.
What this module is written against
Written for England. Every citation below is a CQC regulation, an English statutory instrument, or national guidance an English care home is measured against — no generic UK-wide hedging.
- CQC Regulation 18
- Staffing — staff must receive appropriate support, training, professional development, supervision and appraisal.
- CQC Regulation 19
- Fit and proper persons employed — evidence of the qualifications, competence, skills and experience the role requires.
- The Care Certificate
- The Skills for Care and Skills for Health framework of 15 standards for new care workers in England.
- CQC Regulation 12
- Safe care and treatment — competence must be assessed, not assumed, before a member of staff works unsupervised.
- Health and safety law
- HSWA 1974 and the Management of Health and Safety at Work Regulations 1999 require adequate health and safety training.
What’s in it
Grouped the way a manager would look for them, with what each document does and the regulation it answers to. Every one is personalised on download with your registered manager, your address, your CQC registration ID and 50+ other fields. Subscribers see the live, searchable index in the portal with version numbers and last-reviewed dates.
The Care Certificate — all 15 standards
One workbook per standard. Each carries knowledge content, discussion prompts, an observed-practice record and a competency sign-off.
15 documents
Standard 1 — Understand Your Role
Training pack
Job role, responsibilities, employment rights, agreed ways of working, and working in partnership with others.
- Care Certificate Std 1
- CQC Reg 18
Standard 2 — Your Personal Development
Training pack
Agreeing a personal development plan, using supervision and appraisal, and learning from feedback.
- Care Certificate Std 2
- CQC Reg 18
Standard 3 — Duty of Care
Training pack
What duty of care means in practice, managing conflicts and dilemmas, and responding to comments and complaints.
- Care Certificate Std 3
- CQC Reg 16
- CQC Reg 20
Standard 4 — Equality and Diversity
Training pack
The protected characteristics, inclusive practice, and challenging discrimination when it is observed.
- Care Certificate Std 4
- Equality Act 2010
Standard 5 — Work in a Person-Centred Way
Training pack
Person-centred values, life history, promoting dignity, and supporting people to remain comfortable and in control.
- Care Certificate Std 5
- CQC Reg 9
- CQC Reg 10
Standard 6 — Communication
Training pack
Communication needs and preferences, verbal and non-verbal skills, barriers, and confidentiality in conversation.
- Care Certificate Std 6
- Accessible Information Standard DCB1605
Standard 7 — Privacy and Dignity
Training pack
Maintaining privacy in personal care, supporting choice, and the practical meaning of dignity on a busy shift.
- Care Certificate Std 7
- CQC Reg 10
Standard 8 — Fluids and Nutrition
Training pack
Hydration and nutrition support, recognising poor intake, and the escalation route when weight is falling.
- Care Certificate Std 8
- CQC Reg 14
Standard 9 — Mental Health, Dementia and Learning Disability
Training pack
Awareness of mental health conditions, dementia and learning disability, including capacity and adjustment.
- Care Certificate Std 9
- MCA 2005
- NICE NG97
Standard 10 — Safeguarding Adults
Training pack
Types and indicators of abuse, how to respond to a disclosure, and how to report internally and externally.
- Care Certificate Std 10
- CQC Reg 13
- Care Act 2014 s.42
Standard 11 — Safeguarding Children
Training pack
Recognising and reporting concerns about a child in a care home context — visitors, young carers, young staff.
- Care Certificate Std 11
- Children Acts 1989 & 2004
Standard 12 — Basic Life Support
Training pack
The knowledge component of basic life support, to be completed alongside face-to-face practical assessment.
- Care Certificate Std 12
- Resuscitation Council UK
Standard 13 — Health and Safety
Training pack
Risk assessment, moving and handling, hazardous substances, fire safety, security and stress.
- Care Certificate Std 13
- HSWA 1974
- COSHH 2002
Standard 14 — Handling Information
Training pack
Record keeping, confidentiality, secure handling of personal data, and when information must be shared.
- Care Certificate Std 14
- UK GDPR
- Data Protection Act 2018
Standard 15 — Infection Prevention and Control
Training pack
Standard precautions, hand hygiene, PPE, and the member of staff’s own role in preventing infection.
- Care Certificate Std 15
- Hygiene Code (HSCA 2008)
Induction, supervision and development
7 documents
Staff Induction Programme
Training pack
The full induction programme sequencing the fifteen Care Certificate standards across the first twelve weeks, with sign-off points.
- CQC Reg 18
- Care Certificate
Individual Supervision
Training pack
The one-to-one supervision structure — practice review, wellbeing, development, and actions with owners.
- CQC Reg 18
- CQC Reg 17
Group Supervision
Training pack
Facilitated group supervision for a team or shift, used for shared learning after an incident or a change in practice.
- CQC Reg 18
- CQC Reg 17
Clinical Supervision
Training pack
Clinical supervision for nursing and senior clinical staff, including case discussion and competence review.
- CQC Reg 18
- NMC Code
- CQC Reg 12
Reflective Practice
Training pack
Structured reflection following an incident or a difficult shift — the evidence NMC revalidation and appraisal both draw on.
- CQC Reg 18
- NMC revalidation
Annual Appraisal
Training pack
The annual appraisal format — performance against role, development achieved, and objectives for the year ahead.
- CQC Reg 18
Personal Development Plan
Training pack
The individual development plan that turns an appraisal conversation into funded, scheduled learning.
- CQC Reg 18
- Care Certificate Std 2
The other six modules
All seven ship in every subscription. There is no tier that holds one of them back.
Read them in context
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